Troubleshooting Steps for Survey App (PWA)
These steps needs to be followed when the release happens.
1. Verify App Version:
- After logging in, ensure that you are using the latest version of the app (version 1.2.62).
2. Update App Version:
- If the latest version is not visible, please follow these steps:
> Ensure all your surveys are synced before uninstalling the PWA app.
> Uninstall the PWA App
> When uninstalling do select the checkbox as shown on the below screen and then click on remove.
> Reinstall and Verify: Log in to the app again and check the version to confirm that you have the latest update.
3. Allow Background Migration:
- For the initial use, keep the PWA app online for 20 minutes to ensure that all background migration processes complete successfully.