Release Date :  17-Dec-2022


The following upgrades were released: 


  • On the forgot password functionality, there was no restriction on the number of attempts on the verification pin. Now the number of attempts allowed is 6. Once the attempts are reached, it will temporarily lock the process to enter the verification pin for 2 hours. This is implemented to improve security


  • We have enhanced the security of the Digital Signature and Photograph upload features in My Account


  • In the Survey Data section, the article list has been standardized to the ISO 17451 inventory list. You will also be able to add items which are not in the ISO inventory list


  • While creating an Account or a Vendor, the parent code was getting set as blank. It will now be set as the Code of the account or vendor which is being created


  • Bug fixes / Enhancements done specific to customers


MovePulse updates


  • UI changes on Order list drop down: The Order list drop-down displays the list of orders as a list of cards. On each card is an icon each for the profile, Info package and list of Service Orders. Clicking on the icon for the SO list displays the Service Orders for that order


  • Implemented Insurance functionality (LumpSum insurance): Customer can add high-value items through MovePulse and submit an insurance request. The Coordinator will be notified once items for insurance have been added by the customer and also when an insurance request is submitted from MovePulse


  • 'Messages' functionality: When messages are posted from MovePulse by the customer, the coordinator would get an email notification and they can access the messages via the 'Notes' section in the Service Order/Customer File, depending on where the message was posted by the customer. The UI for the 'Messages' functionality has been modified. Also, messages can now be posted against a specific Service Order and by default they will be posted against the Customer File (Order) which the customer is accessing


  • 'Documents' functionality: Documents uploaded from MovePulse will now be linked with the respective Service Order, instead of being linked with the Customer File. The coordinator would get an email notification when a document is uploaded and he can access the document under the 'File Cabinet' section in the Service Order


  • Info Package Functionality: Additional text provided for the info package documents will now get displayed on MovePulse


  • Language translation issues fixed


Note: In order to view Release Notes for previous releases, please refer Redsky Release Notes