The main aim of this functionality is to create the Work Ticket for the Crew Members to allocate the task. Using this functionality Move Manager, Warehouse Manager, and Sales Manager can create multiple Work Tickets for a single Service Order. 

Below are the steps involved in order to create the Work Ticket in RedSky:

Existing or New Work Ticket

 


Under Service Order -> Click on Ticket to view the existing Work Tickets or to create a new Work Ticket. 

Users can click on Add button to create new Work Tickets or Users can open any existing Work Ticket by clicking on Ticket#.

By default when a user creates a new Work Ticket it will bring up Origin/Destination address from the Service Order.

Creation of Work Ticket  

Following Mandatory fields has to be filled by the user to create a new Work Ticket:

  1. Begin Date -> User can assign the date to start the task.

  2. End Date -> User can assign the date to stop the task.

  3. Service ->  User can assign the service.  eg. 

  • PK: Packing – To Packing the goods at Origin.

  • DL: Delivery – To Deliver the goods to the residence. 

  • DU: Unpack – To Unpack the goods at the destination. 

  • LD: Loading Container – To Load the goods into the container at residence.

  1. Warehouse -> User can assign the Warehouse.

  2. Instruction Code -> For the Work Ticket Instruction code can be selected. eg. Pack for Sea shipment

  3. Instructions -> For the Work Ticket detail of Instruction (Predefined/manual) can be added. 

When a user fills the values for the mandatory and other fields he/she can save the ticket by clicking on the save button.  After saving the Work Ticket the system will auto-generate the Unique Ticket Number.


Tabs

For the particular Work Ticket following tabs are available:

  • Material -> User can select the required material for the particular Work Ticket. e.g. Bubble Wrap, Carton etc.


  • Resource -> User can give the detail of Crew, Material, Vehicle & Equipment Under this tab. 

  • Truck-> Truck can be assigned through the schedule resource and assigned Truck can be viewed under the Work Ticket -> Truck Tab.


     

  • Crew -> Crew can be assigned through the schedule resource and assigned crew can be viewed under the Work Ticket -> Crew Tab.


     

  • Whse/Mgmt -> to allocate the item (like Container) to the particular location.
     


Confirmation/Scheduling 

This section contains the Scheduling Details. Under this section, the user can set the Departure Time, Arrival Time & Travel Time to schedule the specific task.