Frequently Asked Questions

I forgot my password. How do I reset it?
Step1: Click on 'Forgot Password'     Step 2: Now click on "I'm not a robot" check box and then click on 'Continue' butto...
Wed, 22 Jan, 2025 at 12:07 PM
Extract list of To Do Rules
You can fetch the ToDo rule list as follow- 1. Administration >> Define To Do Rule 2. Click on the excel icon at the bottom. See below screenshot...
Fri, 26 Jul, 2024 at 2:56 PM
How to create Cost Element
-  Click Administration >> Reference : This will open below screen - Click on Cost Element tab at the extreme right. - Click on Add b...
Fri, 26 Jul, 2024 at 3:03 PM
Assignee details under Task Planning
Assignee details under Task Planning will display the list of consultants available in Move Cloud app’s data base.  Currently at Move4U, user Christian ...
Tue, 18 Jan, 2022 at 4:44 PM
What is the Logic for how revenue recognition date is populated?
Revenue Recognition Date is populated differently based on Job Type. If the Job type is any of the following: Logistics (Code: LOG) Office Move (Code...
Thu, 9 Feb, 2023 at 5:18 PM
Redsky Support Frequently Asked Questions
Why is the bug I have reported taking so long to fix?  All issues reported by our clients are in a queue, where issues get resolved based on the impa...
Fri, 1 Jul, 2022 at 12:26 PM
Not able to approve invoice from accounting list page
When you trying to approve the invoice number from the account line list page and having issues, check for the following -  Check if that invoice number...
Thu, 1 Sep, 2022 at 8:02 PM
Customise the currency drop-down list
You can customise the currency drop-down list by following below steps. Go to Administration >> Reference Search for Parameter = CURRENCY...
Fri, 26 Jul, 2024 at 3:06 PM
Multifactor Authentication (MFA) - FAQ
1. What is Multifactor Authentication (MFA)? Multifactor Authentication (MFA) adds an extra layer of security to your RedSky account. With MFA, you will be ...
Wed, 19 Mar, 2025 at 7:55 PM
Understanding Defaulting Rules in Redsky
What are Defaulting Rules in Redsky? Redsky uses various defaulting rules to save you time and streamline the process of entering data. One of these defaul...
Mon, 16 Dec, 2024 at 2:30 PM