Creating Users


This document provides an explanation on how to create users within RedSky


To create a user, go to the ‘Security’ menu and click ‘View User’.



The User List will show.



To add a new user, click the ‘Add’ button.

User Profile


The ‘User Profile’ section contains the general user information.


General Info and Contact Details



In the ‘General Info’ part, the basic account information is required to register. Below, some fields are explained.


Username
The username should be unique within RedSky. It is advised to use a standard for all usernames
Supervisor
This field contains the supervisor/manager of the user
Alias
The name of the user. This is shown in dropdown fields in the Customer Files and Service Orders
Forced Password Reset

If checked, the user needs to change the password upon the first login

Signature
The signature is used in E-mails sent from RedSky. (HTML format)


     

Configuration Defaults


In the ‘Configuration Defaults’ section, the default display settings can be configured.



Default

Configures the default settings for viewing or creating Customer Files and Service Orders


Default Warehouse
Default warehouse used for storage jobs
Login Starting URL
Landing page after login
Default Tab for Service Order
Landing tab when opening a Service Order
Default Company Division
If more than one division in Corp-ID, this sets the default
Extract Job Type
Default status of jobs in data extracts
Booking Agent
Default Booking Agent for new Customer Files
File Cabinet
Default display of the File Cabinet
Service Order View
Default view settings for the Service Order list
Commodity
Default commodity in new Service Orders
Service
Default service in new Service Orders
Default Operation Calendar
User can select the default Ops Calendar from  Crew, Ops, Planning & Work Planning Calendar
Follow Up Email Alert
User can enable/disable the Follow Up Email Alert
SO Dashboard Search Limit
The number of Service Orders shown as search result


Default Sort For

Configures the sorting in the search results screen for the following file types:

  • Quotation/Customer File

  • Service Order

  • Ticket

  • Claim

  • File Cabinet


The sorting for each of the above can be configured in this section. The Sort Order can be set to ascending or descending.


Accounting

Configures the default accounting settings in Service Orders or Quotation Files


Quote Contract

Sets the default contract for quotations 

Accounting List

Sets the view of the Accounting tab in a Service Order/Quotation 

Pricing/Accounting

Checkboxes for the sections to be shown in the Pricing Section


Access Right


This section determines the level of authorization for the user.